This Week At Bungie – 8/13/2020

Bungie Foundation Update

Christine: Last month we celebrated Bungie Day, a beloved tradition that celebrates the best of our community – the camaraderie, the competition, and the care we all have for one another. This year we invited you to incorporate charitable giving into your festivities and you all stepped up in a big way!

We unlocked two unique ways to participate, first through direct donations and second through in-game purchases in the Eververse store. Because of each of you, we raised $602,204.31 in donations and $555,639.06 from the Empathetic Ghost shell, for a whopping $1,157,843.37! Every single dollar will go directly to helping kids in children’s hospitals across the country by bringing them engaging digital entertainment that will brighten their day, make their treatments a little bit more bearable, and will remind them that even during hard times, their number one job is to play, smile, and be a kid.

As the parent of one of our patients put it, “[iPads for Kids] has made the experience more like home. It has helped keep King engaged and distracted from the pain.”

Another parent told us, “Draven is three years old and has been in the hospital for ATRT in his brain since December 29, 2019. Draven just loves the iPad; it has helped him in so many ways. When he cries and we give him the iPad he stops crying. There’s been times where he will fall asleep playing the iPad.”

Each one of you who has given generously to the iPads for Kids program over the past few years has played a direct role in creating smiles, hope, and laughter for kids like King and Draven, along with hundreds of thousands of other kids just like them.

Thank you.

Feeling Fashionable? 

Dusted

MISSING EMBLEM CONTACT FORM

Players can be eligible to receive Destiny 2 emblems by winning Bungie community contests, purchasing items in the Bungie Store, or by donating to one of the Bungie Foundation’s charity campaigns. Sometimes players don’t receive their emblem for one reason or another, so we’ve created a specific contact form to help them obtain their emblem.

We will help players with emblem issues from the following contests or campaigns:

• Bungie Bounty (Aurora Clash)
• Movie of the Week (Anamnesis)
• Outstanding Artists (Aspect of Luminance)
• Fashion Show (The Levante Prize)
• Bungie Store
• Bungie Foundation or Charity Drive

Before requesting help through the contact form, please note:

• Players must wait at least 15 days from a qualifying contest win or charity campaign.
• Players should first check their Spam/Junk email folder for any emails that may have their emblem code.
• Players should check their Collections > Flair > General section for the emblem.

For more information on the various Emblem contests and campaigns, as well as how to request help, please see our Guide for Bungie Contest Emblems article and Missing Emblem Contact Form. 

SOLSTICE BOUNTIES AND BRIGHT DUST

Shortly after Solstice of Heroes launched, Destiny Player Support became aware of an issue where weekly and repeatable bounties for the event were not giving Bright Dust as intended. We are currently investigating solutions to this issue. We are also investigating a solution for those who missed out on earning Bright Dust from these bounties during this time and will be granting Bright Dust to affected players as soon as we can. You can continue to complete and redeem your Solstice of Heroes bounties normally. 

KNOWN ISSUES

While we continue investigating various known issues, here is a list of the latest issues that were reported to us in our #Help Forum:

• We are aware of an issue where Gambit Prime will not count for Solstice armor with Gambit objectives.
• We are aware of an issue where Nightfall: The Ordeals will not count for Solstice armor with strike objectives.
• We are investigating reports of doubled progression progress on Solstice objectives not working for some players.
• We are aware of an issue where the Majestic Solstice Bond for Warlocks has an objective that incorrectly states to get 150 Guardian Super kills. The objective progresses correctly with Arc Super kills against any enemy.
• We are investigating an issue where shaders do not properly apply to the Majestic and Magnificent Robes for Warlocks.
• We are investigating an issue where shaders do not properly apply to the Majestic and Magnificent Cloaks for Hunters.

For a full list of emergent issues in Destiny 2, players can review our Known Issues article. Players who observe other issues should report them to our #Help forum.

Sunblock